❓ Frequently Asked Questions
Q1: What are your main solar products?
We offer a full range of solar solutions including Tier 1 solar panels, off-grid and hybrid inverters, wall-mounted or stackable lithium batteries, and complete energy storage systems (ESS) for residential and commercial use.
Q2: How long does the typical delivery take?
Generally, the delivery time is within 15 days. However, this may vary depending on specific product configurations and order volume.
Q3: What payment terms do you support?
We provide flexible payment conditions to suit your requirements. Please consult with us to discuss the most convenient option for your project.
Q4: What is the expected lifespan of the solar system?
The solar panels and system are designed for a long-term operational lifespan of up to 25 years, while the lithium iron phosphate batteries offer over 6000 cycles.
Q5: Can I monitor my energy production remotely?
Yes, we offer an optional remote monitoring terminal that allows you to view power generation, battery status, and fault warnings via mobile phone or computer.
Q6: Are your systems environmentally friendly?
Absolutely. Our systems generate clean energy without emissions, waste residue, or noise pollution, aligning perfectly with global low-carbon initiatives.